Privacy Policy

SETILGEST – SERVIÇOS TÉCNICOS DE GESTÃO E ENGENHARIA, S. A. (ahead, SETILGEST), headquartered in Rua D. Luís de Noronha, nº 4, 5º, 1050-072 Lisbon, Portugal, with Tax Registration Number 502010860 is the owner of the domain setilgest.pt, where is housed its WEBSITE.

SETILGEST IS FOCUSED ON PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND USERS OF THE WEBSITE, WHEREFORE IT HAS PREPARED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN. THIS PRIVACY POLICY EXPLAINS HOW WE USE YOUR PERSONAL DATA, AND WE ADVISE TO READ IT SO YOU CAN KNOW THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA ARE COLLECTED AND FURTHER PROCESSED.

 

1.  WHAT IS THIS POLICY ABOUT?

1.1. This Privacy Policy explains how we collect and process the personal data that are necessary for the provision of services that are available trough the WEBSITE, describing the practices adopted for this purpose.

2. WHAT ARE PERSONAL DATA?

2.1. Personal data is any information relating to a person that identifies that person or makes it identifiable, regardless of the nature or support of the information, including the sound and image of that person.
2.2. Examples of personal data we collect are your name and e-mail when you contact us through the contact form.
2.3. The term ”identifiable“ refers to a person who can be identified, directly or indirectly, in particular by reference to an identification number or other specific elements of his or hers physical, physiological, psychic, economic, cultural or social identity.

3. HOW DO WE USE YOUR PERSONAL DATA?

3.1. SETILGEST will use the personal data you provide us for the following purposes:
(a) To analyze and respond to your messages, customer support and inquiries;
(b) To keep a record of your contact details;
(c) To analyze and process your application to work with SETILGEST.
(d) For management operations of the WEBSITE;
(e) For commercial purposes, such as data analysis, audits;
(f) For fraud prevention and security of information systems;
(g) For the adaptation, improvement and modification of services, in particular by identifying trends in use, or to determine the effectiveness of promotional campaigns;
3.2. These data processing operations are an essential tool for your satisfaction and for the activity of SETILGEST and are carried out according to the applicable legislation and the best practices.
3.3. Your personal data will not be reused for other purposes not previously identified or that have nothing to do with those purposes for which they were initially collected.

4. WHAT ARE THE LEGAL BASIS FOR OUR PROCESSING OF PERSONAL DATA?

4.1. The personal data that SETILGEST processes has specific legal basis according to the purposes for which they are intended.
4.2. In the following table you can see the legal basis grounds for processing regarding the above mentioned purposes:

PURPOSES	LEGAL BASIS
To analyze and respond to job inquiries and job applications.	Consent for this specific purpose.
To keep a record of your contact details.	Consent for this specific purpose.
To analyze and process your application to work with SETILGEST.	Consent for this specific purpose.
For operations and management of the WEBSITE.	Consent for this specific purpose (cookies).
For commercial purposes, such as data analysis, audits.	Consent for this specific purpose (cookies); Legitimate interests pursued by SETILGEST.
For fraud prevention and security of information systems.	Legitimate interests pursued by SETILGEST.
For the adaptation, improvement and modification of services, in particular by identifying trends in use, or to determine the effectiveness of promotional campaigns;	Consent for this specific purpose (cookies); Legitimate interests pursued by SETILGEST;

5. WHAT PERSONAL DATA WE COLLECT?

5.1. The personal data that SETILGEST collects and processes are only those which are necessary and suitable for the abovementioned purposes.
5.2. SETILGEST will collect and process the following personal data:

PURPOSE	DATA
To analyze and respond to job inquiries and job applications.	Name and email.
To keep a record of your contact details.	Name and email.
To analyze and process your application to work with SETILGEST.	Name, email, phone number, profession, Curriculum Vitae and the personal data available through it or made available by other documents that the applicant may submit.
For operations and management of the WEBSITE.	Cookies.
For commercial purposes, such as data analysis, audits.	Cookies.
For fraud prevention and security of information systems.	IP adress and cookies.
For the adaptation, improvement and modification of services, in particular by identifying trends in use, or to determine the effectiveness of promotional campaigns;	Cookies.

6. HOW DO WE COLLECT YOUR PERSONAL DATA?

6.1. We will collect your personal data through the forms on the WEBSITE, but also through the WEBSITE and the communication that it makes with your device and e-mail messages that you may send us.
6.2. Your personal data is collected through your equipment:
(a) Through your browser;
(b) Through cookies;
(c) IP Adress.
6.3. SETILGEST is committed to process your data lawfully and legally.
6.4. SETILGEST will not sell, rent or share your personal data with third parties, with the exception of the clearly identified cases in this Privacy Policy (see Paragraph 17 to understand how).
6.5. SETILGEST’s services are not intended for minors and no personal details of minors are or will be processed intentionally.

7. WHAT ARE COOKIES?

7.1. Cookies are small information files that help you identify your browser and can store information, for example, user settings and preferences.
7.2. SETILGEST will store cookies on your device to personalize and facilitate browsing as well as troubleshooting, statistics,quality assurance, and to monitor system security
7.3. With the exception of cookies specifically required for the performance of the website, the storage of other cookies will always depend on the acceptance and consent of the User, and this consent may be withdrawn at any time through specific browser tools.

8. HOW DO WE USE COOKIES.

8.1. We use cookies to display your preferences, such as:
(a) if you have agreed (or not) to our use of cookies on this WEBSITE;
(b) to identify you as a returning user;
(c) to remember your users’ custom preferences.

9. THIRD PARTY’S COOKIES.

9.1. Some cookies may be stored by third parties service providers, not just SETILGEST.
9.2. Although SETILGEST seeks to only use providers which are able to provide sufficient guarantees regarding the appropriate technical and organisational measures in such a manner that processing will meet the requirements of the data protection legislation, you understand that SETILGEST is not responsible for the content and accuracy of a third party’s privacy and cookies policies.
9.3. On Paragraph 12.1 you will find a description of all the cookies we use.

10. WHAT ARE COOKIES FOR?

10.1. Enabling these cookies is not strictly necessary for the WEBSITE to work but it will provide you with a better browsing experience by personalizing and making the website’s navigation easier, but also by providing a solution for problems, statistics and quality assurance.
10.2. You may delete or block these cookies, but if you do it some features on this site may not work as intended.
10.3. These cookies are not used for any purposes other than those described here.

11. TYPE OF COOKIES.

11.1. Cookies on our WEBSITE are used for a variety of different purposes, but, altogether, their use breaks down into the following categories:
(a) Strictly Necessary Cookies: These are required for the operation of our WEBSITE. They include, for example, cookies that enable you to log into secure areas of our WEBSITE;
(b) Analytical/Performance Cookies: These allow us to recognise and count the number of users of our WEBSITE and see how such users navigate through our WEBSITE. This helps to improve how our WEBSITE works, for example, by ensuring that users can easily find what they are looking for;
(c) Targeting Cookies: These record your visit to our WEBSITE, the pages you have visited and the links you have followed. We will then use this information to make advertising displayed on the WEBSITE more relevant to your interests.

12. COOKIES WE USE.

12.1. The following table explains the way in which we use cookies on this WEBSITE.

Performance Cookies
Host	Name	Description	Life Span
First Party (setilgest.pt)	PHPSESSID	Cookie created by applications that use PHP language with general use of maintenance related to user session variables.	Session

13. CONTROL AND MANAGE COOKIES.

13.1. You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from storing cookies.
13.2. However, in order to manage your cookies settings, you may have to manually adjust some preferences each time you visit a site, furthermore, some services and functionalities may not work.
13.3. As an additional guarantee, you may, at any time, disable the cookies by configuring your browser according to the following instructions:
(a) To Google Chrome browsers, in http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647;
(b) To Microsoft Explorer browsers, in https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies;
(c) To Microsoft Edge browsers, in https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy;
(d) To Mozilla Firefox browsers, in https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences;
(e) To Apple Safari browsers, in http://support.apple.com/kb/ph5042.

14. HOW DO WE PROTECT YOUR PERSONAL DATA?

14.1. Your personal data are kept safe through the implementation of technical and organizational security measures able to ensure that only the employees that need to access the personal data access to it, according to rules created for that purpose.
14.2. In order to protect your personal data, we only use data center providers who provide us with adequate and documented security measures, namely that your personal data are stored in servers that are kept in controlled environments with limited access.
14.3. Similarly, when browsing the WEBSITE, we protect your data through the use of encryption, such as Transport Layer Security (TLS, which is a security protocol that protects telecommunications via internet).
14.4. Although we take all necessary precautions, we deem appropriate to protect the personal data you provide and we collect, one must be aware that no security system is impenetrable.

15. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

15.1. Your personal data will be kept for the time required for the purposes for which they are intended, as set forth in this Privacy Policy, as follows:

PURPOSE	PERIOD
To analyze and respond to job inquiries and job applications.	2 years.
To keep a record of your contact details.	2 years.
To analyze and process your application to work with SETILGEST.	1 year.
For operations and management of the WEBSITE.	2 years.
For commercial purposes, such as data analysis, audits.	2 years.
For fraud prevention and security of information systems.	2 years.
For the adaptation, improvement and modification of services, in particular by identifying trends in use, or to determine the effectiveness of promotional campaigns;	2 years.

15.2. If any specific or mandatory period of time is required by law, the data’s retention period will be such mandatory period. In all other cases, the personal data will be kept at most during the time indicated above, which SETILGEST deems as sufficient to fulfill its purposes.
15.3. At the end of the storage period, all collected personal data will be deleted.

16. HOW YOU CAN YOU EXERCISE YOUR RIGHTS:

16.1. Before we explain how you can exercise your rights, you should know what they are. Thus, the law grants you the right to request us the exercise of the following rights:
(a) Access: the right to confirm whether your personal data is being processed or not, and, if so, the right to access your personal data;
(b) Rectification: the right to rectify any inaccuracy regarding your personal data and to complete personal data that is incomplete;
(c) Erasure: the right to erase your personal data when one of the grounds listed in the legislation is applicable;
(d) Restriction of processing: the right to limit data processing, if one of grounds listed in the legislation is applicable;
(e) Objection: the right to object, at any time, to the processing of your personal data;
(f) Data portability: the right to receive your personal data, which you provided, in a structured, commonly used and machine-readable format.
16.2. You also have the right to lodge a complaint with a supervisory authority (National Data Protection Commission at www.cnpd.pt)
16.3. For the purpose of exercising the rights abovementioned, you should contact SETILGEST by sending an email to setilgest@setilgest.pt  .
16.4. If you ask us to delete some or all of your personal data, some of the requested services may not be provided to you and SETILGEST will keep the necessary personal data to fulfill its legal obligations.

17. WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?

17.1. SETILGEST may use third parties to provide certain services, such as maintenance, technical support or marketing, which may have access to some personal data, in particular, data required for contractual purposes.
17.2. SETILGEST ensures that the entities that have access to the data are credible and offer high guarantees of protection, and that that data will never be transmitted beyond what is necessary to provide for the contracted service, nevertheless SETILGEST remains responsible for the personal data made available.
17.3. SETILGEST may also communicate the personal data to companies in its business group with whom SETILGEST has commercial partnerships to create and offer benefits or to other partners outside its business group (in this case, with your previous authorization).
17.4. SETILGEST may also transmit data to third parties in the context of investigations, inquiries and judical and/or administrative proceedings or of similar nature, provided that it is duly ordered by a court.

18. THIRD PARTY WEBSITES.

18.1. The WEBSITE may contain links to other websites which may collect and process your personal data, and this processing is the sole responsibility of the owners of these websites, and SETILGEST does not take any responsibility for its policies and/or practices.

19. TRANSFERS OF DATA OUTSIDE THE EUROPEAN UNION.

19.1. If data transfers to non-EU countries occur, SETILGEST will comply with the law, in particular regarding to the data protection adequacy of the country to where the personal data will be transferred to, and the requirements applicable to such transfers. Therefore, personal data will not be transferred to jurisdictions that do not offer security and protection assurances.

20. MINORS.

20.1. The WEBSITE is not intended for minors under the age of 16, thus, we request that minors do not provide us with personal information through the WEBSITE, application, social media and/or emails.

21. SENSITIVE PERSONAL DATA.

21.1. SETILGEST asks you not to send us any sensitive data, in other words, personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union association, genetic information, biometric information, health or data relating to a natural person´s sexual life or sexual orientation.
21.2. If you send us these categories of personal data, it will be immediately deleted.

22. CHANGES TO PRIVACY POLICY.

22.1. SETILGEST reserves the right to readjust or change this Privacy Policy at any time, as these changes are advertised.

23. OUR CONTACT DETAILS.

23.1. If you have any questions or concerns regarding this Privacy Policy, please contact us by writing to us via email setilgest@setilgest.pt  .

24. LAST VERSION.

24.1. 20/03/2021. Lisbon (Portugal)